Terms & Conditions

Harmony is operated by LetsRead UAB (trading as “Harmony”), a company registered in Lithuania with registered address at V. Nagevičiaus St. 3, LT-08237 Vilnius, Lithuania. You can reach us at info@ystl.ca.

When you create an account or use Harmony, you are entering into a contract with LetsRead UAB. By continuing to use the service, you agree to these Terms & Conditions. If you do not agree, please do not use the service.

Harmony is an AI-assisted relationship coaching tool for couples. It lets each partner keep a personal account, link the two accounts as a couple, log concerns, receive AI-generated advice, and use a live voice mediator during difficult conversations.

Harmony is a coaching tool, not therapy. It does not provide medical, psychological, legal, or other regulated professional advice, and it is not a substitute for a licensed therapist or counsellor. If you or your partner are in crisis or danger, please contact local emergency services or a qualified professional.

You must be at least 18 years old (or the age of legal majority in your country) to use Harmony, and you must have the authority to agree to these terms on behalf of any organisation you use it for.

You are responsible for keeping your login credentials confidential and for all activity that happens under your account. You must provide accurate information when signing up and keep it up to date. Couple linking requires both partners’ consent through the invite-code flow; do not link an account without the other person’s agreement.

You must not misuse the service. In particular, you must not:

• use Harmony for any unlawful purpose, or to harass, threaten, or harm another person;
• use it for fraud, spam, or to infringe anyone’s intellectual property rights;
• interfere with the service’s security, including introducing malware, probing or scanning systems, or scraping the service;
• attempt to reverse engineer, resell, redistribute, or circumvent technical limits of the service;
• use the AI features to generate illegal content, deepfakes, hate speech, or malware, or to attempt to bypass the AI’s safety behaviour (“jailbreaking”).

Advice and mediator responses are generated by artificial intelligence. They may be inaccurate, incomplete, or unsuitable for your situation. You are responsible for what you enter into the service, for how you use the outputs, for verifying anything important before acting on it, and for having the right to share any content you input (including anything about your partner).

As between you and us, you retain the rights to your own inputs. We retain all rights in the service itself. We may moderate content: we can remove or restrict content, filter or refuse AI outputs, and suspend accounts that violate these terms. If you believe content on Harmony infringes your rights, contact us at info@ystl.ca and we will review and take it down where appropriate; repeated infringement may lead to account termination.

LetsRead UAB retains all ownership of the service and its intellectual property, including the software, design, documentation, and branding. We grant you a limited, non-exclusive, non-transferable right to use Harmony for personal, non-commercial purposes within your selected plan. You grant us a limited licence to host and process the content you provide solely to operate and improve the service for you.

Harmony Premium is a paid subscription (monthly or annual, with a free trial where offered). One partner’s subscription covers both linked partners. You can cancel renewal at any time; access continues until the end of the current trial or paid period.

Payments are processed securely by Stripe. For covered purchases, Stripe also handles tax calculation, collection and filing, fraud protection, and billing-related customer support on our behalf; on those purchases your bank statement may show LINK.COM* followed by our name.

Payment, billing, tax, cancellation, and refund mechanics on covered purchases are also governed by the payment terms shown at checkout, which apply in addition to these terms.

We work hard to keep Harmony available, but we do not guarantee uninterrupted or error-free performance. The service is provided “as is” and “as available”, and we disclaim all implied warranties (including merchantability and fitness for a particular purpose) to the fullest extent permitted by law.

We may suspend or terminate your access if you materially breach these terms, fail to pay, pose a security or fraud risk, or repeatedly or seriously violate our policies. You can delete your account at any time from the app; if you are the paying partner, renewal is cancelled first and access continues until the end of the paid period. When an account is removed, shared couple history remains available to the remaining partner, and personal data is handled as described in our Privacy Notice.

To the fullest extent permitted by law, we are not liable for indirect, consequential, or special damages (including loss of profits, data, or goodwill). Our aggregate liability is capped at the fees you paid in the 12 months before the claim. Nothing in these terms excludes liability for fraud, death, or personal injury where the law does not allow it. You agree to indemnify us against claims arising from your content, your unlawful use of the service, or your breach of these terms.

These terms are governed by the laws of Lithuania, and disputes will be handled by the courts of Vilnius, unless mandatory consumer law in your country gives you other rights. We are not liable for delays or failures caused by events beyond our reasonable control. You may not assign these terms without our consent; we may assign them in connection with a merger or acquisition. If we update these terms, we will post the new version here and, for significant changes, notify you in the app.